We’ve all been there—you’re halfway through the month and realize your mobile plan isn’t cutting it. Maybe you’re running out of data too quickly, or the call rates aren’t quite as pocket-friendly as you thought. In Nigeria, Airtel offers a variety of tariff plans to cater to different budgets and usage patterns, but how do you switch between them? Whether you’re an occasional caller or someone who spends a lot of time online, knowing how to change Airtel tariff plan is essential for getting the most out of your mobile service.
In this comprehensive guide, we’ll walk you through the various methods available to switch your Airtel tariff plan. We’ll also highlight important considerations like data allowances, call rates, and more so that you can make the best decision based on your needs.
Understanding Airtel Tariff Plans
Airtel Nigeria provides a range of tariff plans, each designed to meet specific user needs. Whether you’re focused on making cheaper calls, maximizing your data usage, or sending SMS messages at the lowest cost, there’s a plan for you. The most popular Airtel tariff plans include:
- SmartTALK 2.0: This plan offers a flat rate of 11 kobo per second for calls to all networks in Nigeria, with a small daily access fee.
- SmartVALUE: Provides flat-rate calls at 15 kobo per second without any daily access fee, perfect for users who don’t want to worry about recurring charges.
- SmartTRYBE: Ideal for younger users or those who enjoy night browsing and bonus data offers. It also provides cheap call rates to other Airtel lines.
- SmartCONNECT: The default plan for new users, offering bonuses on every recharge.
- SmartPREMIER: Designed for international callers, this plan offers free roaming minutes and reduced international call rates.
How To Change Airtel Tariff Plan With Ease
Airtel has made switching between these plans very convenient, offering multiple methods including USSD codes, the My Airtel app, and customer care services. Let’s break them down.
1. Using USSD Codes
The easiest and most commonly used method for changing your Airtel tariff plan is via USSD codes. These codes are accessible even without an internet connection and offer immediate results. To switch your plan via USSD, follow these simple steps:
- Dial
*280#
on your Airtel line. - You’ll be presented with a menu of available tariff plans.
- Follow the prompts to choose your preferred plan.
- Confirm your selection.
For specific plans, here are some of the USSD codes:
- SmartTALK 2.0: Dial
*315#
. - SmartVALUE: Dial
*314#
. - SmartTRYBE: Dial
*312#
. - SmartCONNECT: Default for new users—no action required, but dial
*311#
to check. - SmartPREMIER: Dial
*470#
.
2. Using the My Airtel App
For users who prefer managing their accounts digitally, the My Airtel app is another option. Here’s how you can switch your tariff plan using the app:
- Download and Install: If you don’t already have the My Airtel app, you can download it from the Google Play Store or Apple App Store.
- Log In: Open the app and log in using your Airtel phone number and OTP (One-Time Password) that will be sent via SMS.
- Navigate to the Tariff Plan Section: Once logged in, look for the “Manage Plan” or “Tariff Plan” section, usually found under “My Account” or similar tabs.
- Select Your Plan: Browse through the available tariff plans, select your preferred one, and confirm the change.
The My Airtel app offers the advantage of letting you compare different plans in detail, so you can make an informed decision. You can also manage other aspects of your Airtel account like checking your balance or purchasing data bundles.
3. Contacting Airtel Customer Care
You can always call Airtel’s customer service if you prefer to speak directly to a customer care representative. This method is ideal for users who want guidance on choosing the best tariff plan for their specific needs.
To change your tariff plan via customer care:
- Dial 111 to reach Airtel’s customer service centre.
- Explain your request to the representative and they will guide you through the process of changing your tariff plan.
- The representative may ask for details, such as your phone number and preferred tariff plan.
- Once confirmed, the change will be implemented, and you’ll receive a notification.
This method is beneficial if you have any questions or are unsure about which plan to choose.
Factors to Consider When Choosing a Tariff Plan
While changing your Airtel tariff plan is easy, it’s important to consider a few factors to ensure that the new plan suits your needs:
1. Data Allowance
If you use a lot of mobile data, make sure your chosen plan includes sufficient data. For example, plans like SmartTRYBE offer significant data bonuses, while SmartPREMIER is more focused on voice calls and international use.
2. Call Rates
Different plans have varying call rates, especially when it comes to calling other networks. SmartTALK 2.0, for example, charges a flat rate of 11 kobo per second but includes a daily access fee. If you make frequent calls to different networks, this might be more economical than plans with higher per-second rates.
3. SMS Rates
If you send a lot of text messages, check the SMS rates for your new plan. Some tariff plans, like SmartTRYBE, offer discounted SMS rates alongside other benefits like data bonuses.
4. Validity Period
Some tariff plans may have validity periods tied to certain recharge thresholds. For instance, some plans may only be active for a certain number of days or months depending on how much airtime you recharge. Always check these details to avoid unexpected charges or interruptions.
Important Notes Before Switching Plans
- Forfeiture of Data: Switching plans could result in the loss of any unused data or call allowances from your previous plan, so it’s always good to exhaust these before migrating.
- Minimum Recharge Requirements: Some plans come with a minimum recharge requirement. For instance, you may need to top up with a certain amount before you can activate certain benefits.
- Activation Fees: Some plans might have small activation fees. Always check to see if your new plan charges for activation.
- Promotional Offers: Take note of any ongoing promotions that might affect your choice. For example, SmartCONNECT provides bonuses on every recharge, which could make it more attractive for new users.
Additional Tips for Changing Tariff Plans
- Explore Airtel’s Website: Airtel’s website offers detailed descriptions of all tariff plans, including their benefits, terms, and conditions. Visiting the website before making your final decision can help you ensure that you’re making the best choice.
- Consult Customer Care: If you’re confused about which tariff plan is the best fit for you, don’t hesitate to contact Airtel customer care for help. They can guide you based on your usage patterns and preferences.
Conclusion
In today’s fast-paced world, staying connected is more important than ever, and having the right tariff plan can make all the difference in your mobile experience. Whether you need more data, cheaper call rates, or a plan that caters to international usage, Airtel has something for everyone. Changing your Airtel tariff plan is easy, with multiple options including USSD codes, the My Airtel app, and direct customer care assistance.
Take your time to evaluate your current mobile needs before making the switch. By following the methods outlined in this guide and considering the factors we’ve discussed, you can easily change your Airtel tariff plan to better suit your lifestyle and usage habits. So go ahead, make the change, and enjoy seamless communication without breaking the bank!